SALON POLICIES
INTRODUCTION
At Blush, we want every guest to enjoy a smooth, comfortable experience from booking through their salon visit. The following policies help us reserve the appropriate time for each guest, provide timely service, and clearly communicate what to expect before, during, and after your appointment.
SERVICES COVERED
These policies apply to services offered by Blush Hair Salon & Makeup Studio, including hair services, makeup services, eyebrow services, airbrush tanning, special-occasion services, bridal services, and, where arranged, onsite or freelance services.
Service availability, provider availability, pricing, and appointment duration may vary. Pricing shown on the website applies to in-salon services during regular business hours unless otherwise stated. Special occasion, bridal, and onsite services may be subject to separate quotations, timing, travel, location, staffing, or booking requirements.
OUR SATISFACTION GUARANTEE
Our goal is to create long-term relationships with our clients. We are committed to addressing reasonable concerns about a completed salon service and, where appropriate, may provide a correction service at no additional charge.
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A request for a correction must be submitted within 7 days of the original service date.
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Any approved correction service must be scheduled within 14 days of the original service date.
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Blush may require an in-person assessment before determining whether a correction is appropriate.
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A correction is intended to address a concern with the original service. It is not a guarantee of a different style, a change of preference, a full refund, or a result that is not reasonably achievable based on the client's hair condition, service history, hair characteristics, or original service goals.
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Blush may determine the appropriate correction method, timing, stylist or artist, and any necessary limitations based on professional judgment, safety, hair integrity, and appointment availability.
HOURS OF OPERATION
Monday: 9:00 AM–8:00 PM
Tuesday: 9:00 AM–8:00 PM
Wednesday: 9:00 AM–7:00 PM
Thursday: 9:00 AM–7:00 PM
Friday: 9:00 AM–5:00 PM
Saturday: Closed; in-salon and onsite services may be available by special request
Sunday: Closed; in-salon and onsite services may be available by special request
Onsite and freelance services may be available seven days a week, subject to appointment availability, location, and confirmation by Blush.
Hours and availability may occasionally change for holidays, special events, weather, emergencies, staffing needs, or other operational circumstances.
APPOINTMENTS AND ARRIVAL
Appointments are recommended for all salon services. Last-minute availability may occasionally be available, and guests are always welcome to contact us to inquire.
Please arrive approximately 10 minutes before your scheduled appointment. Arriving late may reduce the time available with your salon professional. To keep appointments running smoothly for all guests, we may need to modify, shorten, reschedule, or decline a service if a late arrival does not leave enough time to safely and properly complete the scheduled service.
Your appointment is confirmed once you receive confirmation through our booking system, by phone, or through another authorized Blush communication channel.
Certain services, including hair extensions, corrective work, bridal services, onsite services, and other specialized services, may require a consultation, custom quotation, additional lead time, deposit, or separate booking arrangements before an appointment can be confirmed.
A consultation helps us recommend the most appropriate service plan but does not guarantee appointment availability, a specific result, or a final price until the service plan has been confirmed by Blush.
CANCELLATIONS AND RESCHEDULING
We reserve dedicated time for every guest and, for some appointments, prepare or reserve products specifically for the scheduled service. If you need to cancel or reschedule, please let us know as early as possible.
Services That Do Not Require a Deposit
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A minimum of 48 hours' notice is required to cancel or reschedule.
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If fewer than 48 hours' notice is provided, the client is responsible for 50% of the scheduled service price.
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Missed appointments or no-shows are charged 100% of the scheduled service price.
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Any applicable cancellation or no-show fee must be paid before another appointment may be scheduled.
Services That Require a Deposit
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A minimum of 7 business days' notice is required to cancel a service that requires a deposit.
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If the required notice is not provided, the deposit will be forfeited and is non-refundable.
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For purposes of this policy, "business days" means Monday through Friday, excluding days on which Blush is closed.
Blush may waive or modify a cancellation fee at its discretion when circumstances warrant. A waiver in one situation does not mean the policy will be waived in future situations.
ONLINE BOOKINGS
Online bookings require payment in full at the time of booking.
If an online-booked service is cancelled and a refund is available under these policies or applicable law, the refund will ordinarily be issued as store credit. If a client requests an eligible refund to the original credit card, a $20 processing fee will be deducted from the refunded amount.
Our cancellation, no-show, and deposit policies also apply to online bookings. Please review the applicable service price, payment requirements, cancellation deadline, fees, and refund terms before completing your booking.
PAYMENT
Blush accepts cash, personal checks, Venmo, and major debit and credit cards. Unless payment has already been completed through online booking, payment is due when your service is completed.
Returned personal checks are subject to a $25 returned-check fee in addition to the amount due for the service. Blush may require an alternative payment method before accepting future appointments when an unpaid balance or returned-check fee remains outstanding.
GRATUITIES
Gratuities are not included in service prices and are always discretionary. Gratuities cannot be applied to credit-card payments.
CHILDREN
For the safety and comfort of all guests, please do not bring children to the salon unless the child is scheduled to receive a salon service.
A parent or legal guardian must remain responsible for a minor receiving services, as required by Blush and applicable law.
GIFT CARDS
Gift cards are available in dollar amounts offered by Blush.
• Gift cards are non-refundable and may not be redeemed for cash except where required by applicable law.
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Gift cards can not be used for gratuities.
• Blush is not responsible for lost, stolen, damaged, altered, or unauthorized-use gift cards.
• Gift cards should be treated like cash.
• Any expiration, replacement, redemption, or balance terms required by applicable law will apply.
MAGIC SLEEK AND KERATIN SMOOTHING TREATMENTS
Magic Sleek and keratin smoothing treatments are designed to reduce frizz, soften texture, improve manageability, enhance shine, and decrease styling time.
Results vary depending on each guest's natural hair texture, density, porosity, previous chemical services, maintenance routine, hair condition, and desired finish. While many guests experience significantly smoother hair, these treatments are not intended to guarantee perfectly straight hair without styling. Blow-drying or thermal finishing may still be recommended depending on your hair type and service goals.
Because these treatments involve significant appointment time, product use, and customization:
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All completed Magic Sleek and keratin smoothing treatments are non-refundable, except where a refund is required by applicable law.
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If you have concerns about your results, please contact Blush within 7 days of the original service date so we can evaluate your hair in person.
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Following an in-person evaluation, Blush will determine whether an adjustment service is appropriate.
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An adjustment is not guaranteed when the requested outcome is incompatible with the client's hair condition, previous chemical history, disclosed or undisclosed treatments, aftercare, safety considerations, or the originally agreed-upon service goal.
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The treatment-specific adjustment process in this section applies to Magic Sleek and keratin smoothing treatments, including where it differs from our general Satisfaction Guarantee.
CLIENT INFORMATION AND SAFETY
For the best and safest service experience, please provide complete and accurate information that could affect your treatment, including:
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Relevant allergies, sensitivities, scalp conditions, and medical concerns.
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Previous colouring, bleaching, chemical services, extensions, at-home treatments, and other relevant hair history.
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Current hair-care products or conditions that could affect processing, results, or hair integrity.
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Your desired outcome and any questions or concerns before the service begins.
Your stylist or artist may recommend modifying, postponing, discontinuing, or declining a service when professional judgment indicates that proceeding could be unsafe, unsuitable, or potentially compromise the integrity of your hair or scalp.
Because salon services are customized to each guest, exact results can vary depending on individual hair characteristics, service history, product performance, aftercare, and other factors outside Blush's reasonable control.
PERSONAL BELONGINGS
Please keep track of your personal belongings while visiting Blush or receiving an onsite or freelance service. To the extent permitted by law, Blush is not responsible for lost, stolen, or damaged personal items.
WEBSITE USE & LEGAL TERMS
By booking an appointment, attending an appointment, making or authorizing a payment, purchasing a gift card, or otherwise using a service provided by Blush Hair Salon & Makeup Studio, you acknowledge the policies applicable to that service.
Nothing in these policies limits any right or remedy that cannot legally be waived under applicable law.
Blush may update these policies from time to time. The version in effect when an appointment is booked will generally apply to that appointment unless a change is required by law or the client agrees to an updated policy.
CONTACT US
For appointment questions, cancellation or rescheduling requests, payment questions, service concerns, or accessibility requests, please contact:
Blush Hair Salon & Makeup Studio
703 Floral Vale Blvd, Unit 703
Yardley, PA 19067
Email: info@blushyardley.com
Website: https://www.blushsalononline.com/